Check in: From 1.30pm to 6.00pm on the day of arrival. Sunday or Public Holiday check-ins may incur a surcharge. Prior arrangements must be made for late check-ins after 6pm
Check out: 9.30am on the day of departure
Minimum stays: Minimum 2 night stays allowed during Off-Peak unless agreed otherwise. Please note we have a minimum stay of 3 nights for these dates: October Long Weekend, Melbourne Cup Weekend; March Labour Day Weekend; June – Queen’s Birthday Weekend
Rates and GST: All rates are GST inclusive. The rates are a guide only, supercede previous rates and may be subject to change
Special Requests: Please advise when making a reservation if a complimentary cot, high chair or baby bath is required.
Deposits and payments: Reservations are not secured until a Deposit is receipted. Full payment of reservations is required on arrival.
Cabin Allocations: Whilst every effort will be made to accommodate cabin preferences, specific cabin allocations are not guaranteed.
Postponements: Should you wish to postpone your booking and provided a notice period of 30 days is given, no cancellation fee will be applied and your deposit will be transferred to the new booking. Postponements with less than 30 days’ notice may incur a cancellation fee should the booking not be taken up by another guest.
Cancellations: If notice is given 30 days in advance, deposits will be refunded. No refunds are provided if less than 30 days’ notice is given, unless the cabin is rented out to another guest. Deposits may be transferred to a new reservation at the operator’s discretion.
Unfortunately refunds are not available for late arrivals, early departures, or inclement weather. Summer peak, Easter and long weekend deposits are not refunded until a new reservation and deposit are receipted.
Group Bookings / Special Offers: Additional terms and conditions may apply.
Maximum occupancy per cabin: The number of people accommodated in each unit must not exceed the number of beds available.
In confirming your booking with us, you agree to abide by our terms, conditions and policies including our Booking and cancellation policy, Park Rules and Pet-friendly policy.